Email Integration

Receiving faxes

as PDF or TIFF attachments into Outlook, Lotus Notes, Entourage, Thunderbird, IMail, or any web email software is easy with GoldFax.

GoldFax can route received faxes to any email Inbox or a distribution list. Users can forward the email message or save the fax attachment to a desktop or network folder.

Flexible Fax Routing Options

Based on the capabilities of your phone system and the fax modem hardware model, GoldFax can automatically route received faxes to specific users or distribution lists based on:

• the called fax number
• fax line that answered
• Caller-id / ANI
• DNIS (Dialed Number Identification Service)
• DID (Direct Inward Dial)
• DTMF (Dial Tone Multi-Frequency)
• CSID (Calling Subscriber ID)

Personal, confidential fax numbers

Using DID (Direct Inward Dial) fax numbers, you can give everyone a personal, confidential fax number that allows GoldFax to route faxes directly to their Inbox. DID numbers are very inexpensive virtual fax numbers (usually less than $1 per month) compared to the cost of normal telephone lines ($30 - $100 per month).

Sending faxes

from Outlook, Lotus Notes, Entourage, Thunderbird, IMail, or any email client is easy with GoldFax. Just email a message to GoldFax with the fax number in the email address.

GoldFax is smart. It will take the Subject, Message, and To: from the email and puts them on the fax cover page. If you include attachments, GoldFax will automatically turn them into fax pages.

GoldFax has a special connector for Microsoft Exchange. From Microsoft Outlook you can select the Business Fax number from your Outlook Contacts or Global Address List.

GoldFax gives you complete control and visibility into your faxing

• GoldFax can notify you when the fax has been sent or if it failed (too many busy signals or invalid fax number).
• From the GoldFax user interface you can see a list of faxes you have sent and their status - Pending, Sent, Failed - and take action to resend any fax if needed.